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Features

What makes us different?

1

Automated FAx Intake & Qualification

  • Auto-sorts and isolates inbound faxes, distinguishing actual referral documents from nom-referral content.
  • Pre-Screens completeness before intake ever opens a file, flagging missing facesheets, orders, or required information in advance.

2

Instant eligibility & Coverage Verification

  • Auto-verifies insurance eligibility and payer coverage.
  • Confirms with in-network status, flagging out-of-are or non-coverage referrals – ensuring intake only works ready-to-[rocess cases.

3

AI Powered Clinical Review

  • Continuously scans referral data using PDGM-compliant ICD-10 logic to flag unsuitable cases.
  • Aligns each referral against your agency’s admission criteria and issues instant alerts when reviews are needed.

4

Automated Clinician Assignment

  • Matches new Start-of-Care assignments automatically based on geography and clinician availability. 
  • Eliminates manual map-checking or calendar juggling, ensuring efficient clinician routing from the moment a referral arrives.  

5

Transparent Referral Tracking for the Entire Team

  • Intake, marketing, clinical, and leadership can all see referral status in real time. 
  • Commenting, notifications, and audit trails keep departments aligned—no more email chains or lost faxes.  

6

Reporting & Analytics at Your Fingertips

  • Identify how long each referral remains in intake or clinical review. 
  • Spot employee or department-level bottlenecks quickly. 
  • Track average intake and review speed to support performance and staffing decisions.  

7

Mobile App for Marketers & Field Teams

  • Field marketers stay informed with real-time push notifications and intuitive viewing of open referrals. 
  • Enables clear communication and accountability, even off-site.  

8

HIPAA-Compliant & Secure

  • Built with enterprise-grade encryption and healthcare industry standards. 
  • Supports audit logs, regulatory compliance, and sensitive data protection without extra burden. 

Implementation Snapshot

Timeframe 

Key Benefit 

Under 30 Days 

Fully live agency-wide with minimal disruption 

First Week 

Noticeable improvements in workflow and response time 

The Bottom Line

Vitalytix is more than software—it’s a transformational intake platform that automates fax triage, eligibility, assignment, reporting, and realtime team coordination—without altering your EMR. Ready to see it in action? 

Schedule a demo today and discover how we’re redefining intake operations for home health and hospice agencies.